Clinical Director

Jennifer Alfonso, MBA, MSW, LCSW-C, is a nationally recognized expert and speaker on anger management and conflict resolution.  Ms. Alfonso founded ANGER MANAGEMENT.org  in 1997, a program utilized by the Office of the State’s Attorney in Maryland.  The program focuses on primary, secondary, and tertiary violence prevention and is the longest running anger management program on the East Coast.
 
Ms. Alfonso’s extensive education includes:  a Bachelor of Business Administration in Computer Programming with a Minor in Statistics, a Master of Business Administration in Organizational Behavior and Development and a Master of Social Work in Clinical Mental Health.  As a trained mediator and a psychotherapist with a business background, Ms. Alfonso provides organizational development services to both private and public organizations. Ms. Alfonso has served as an individual trainer and “coach” to top executives in several Fortune 500 companies.  She holds a certification in Mediation and previously served on the Board of Directors for the Conflict Resolution Center of Montgomery County.  She is a former part-time faculty member at a local university for courses in group dynamics.  For almost a decade she worked as an adult education instructor in Montgomery County Public Schools teaching courses in computer science, stress management, anger management, leadership skills and conflict resolution. Her background includes work with the Staff Psychologist for the Montgomery County Department of Fire and Rescue Services to evaluate and recommend strategies to reduce organizational stress for the Emergency Communication Center (911 Call Center).  
 
Ms. Alfonso is a dynamic and engaging trainer who acts as a national consultant to both public and private organizations. She has presented over 2000 workshops to organizations such as: the Department of Justice, American College of Cardiology, Centers’ for Disease Control, NASA, the Department of Health and Human Services, the EPA, Court Services and Offender Supervision Agency of D.C., the National Institute for Health Statistics, University of Maryland, The Association of Flight Attendants, Federal Parole and Probation Departments, and Humane Rescue Alliance.
 
In her recreational time Ms. Alfonso enjoys traveling and has visited six continents. She is an animal advocate and extremely passionate about dogs.  For fifteen years she fostered dogs for Lab Rescue of LRCP and specialized in rehabilitating fearful dogs.  For the past twenty years she has acted as a Humane Education Volunteer where she brings her dogs into DC public schools to teach students about compassionate treatment of animals.  Her beloved dog Shakespeare was featured in “To the Rescue”, a book about rescue dogs that make positive contributions to society. Ms. Alfonso and her dogs were also featured in ​The Washington Post and multiple other publications for their work in Humane Education.  She participates in agility, flyball, and rally with her dogs and has a passion for positive dog training.  She currently lives with her family and their three all American dogs-- Mozart, Hubble, and Armstrong.
 



 
    

 

Additional Trainers
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